Here is the translation of the text:

Sales Policies and Guarantees

Sales Policies

• We are committed to making deliveries within the timeframes specified in the Payments and Shipping section for all products available for express delivery.
• If the customer requests a special type of model that includes detailed features such as expandable dial colors, etc., it will be considered unavailable for express delivery.
• If the customer does not specify special features about the model, such as dial colors, gold tones, expandable leather, steel, or rubber, and other variations in the models, the requested model will be sent with the available features.
• If we encounter any problems with the delivery of a shipment, the customer will be informed of the issue and the estimated delivery time, as well as the plans to compensate for the inconvenience caused by the shipping delay.
• The plans to compensate our customers include discounts, model exchanges, and free shipping, depending on the case.
• For the warranty on your items to be valid, it is essential to register it as soon as the shipment is received; you only have 48 hours from the moment of delivery to register your warranty; otherwise, you will not be able to claim the benefits it offers.
• All products are guaranteed according to their features for the period and parts as stated in their descriptions. However, this does not apply to sensitive materials (rubber/leather/ceramics) or sensitive parts such as crowns, stones, hands, screws, bezels, ornaments, etc., where the usage will greatly affect their condition. For any reason, items that are dented, scratched, disassembled, or show signs of having been submerged (unless stated otherwise in the warranty) or any other activity that does not correspond to their normal usage will not be accepted for exchange.
• If the item arrives damaged or broken due to mishandling by the courier, it must be reported within 24 hours and returned with all its parts; otherwise, a return cannot be processed.
• For a total satisfaction guarantee, you have the right to return the item, as long as it is returned in the exact conditions in which it was received, with no signs of use. This guarantee only applies if the return is requested within the first 24 hours of receiving the shipment.
• To validate your warranty, you must send us an email describing the issue for which you are requesting to enforce your warranty.
• If all requirements to validate your warranty are met, we will send an email with the destination address to which you must return the merchandise.
• Once the return is received, the product will be inspected.
• If the inspection meets the warranty conditions, we will proceed with the repair or generate a voucher for the amount of your original deposit, which will be available for you to make a new order on the site.
• The shipping to our office will be covered by the buyer, and the return shipping will be taken care of by us.